Return Policy

At Floral Kashmir, we are committed to providing you with healthy and vibrant plants to enhance your living space. However, due to the nature of live plants and the stress they may incur during transit, we have specific policies regarding returns.

Return Policy for Plants: We do not accept returns on plants. Live plants are delicate and can suffer from stress during transit, potentially causing harm or distress. However, we assure you that every plant you purchase from Floral Kashmir is carefully inspected and packaged to ensure it arrives at your doorstep in excellent condition.

Strict No-Refund Policy: All sales are final. No cancellations, returns, or exchanges once payment is confirmed. No chargebacks permitted for orders placed via website/Whats App/social media.

Transit Stress: It's common for plants to experience some degree of transit stress, which may result in them appearing dull or less vibrant upon arrival. Rest assured, this is temporary, and with proper care, including exposure to sunlight and regular watering, your plant will recover and thrive in its new environment.

Customer Support: Your satisfaction and the health of your plants are our top priorities. If you have any concerns about the condition of your plant upon delivery or need assistance with its care, please don't hesitate to contact our dedicated support team. We are here to help address any questions or issues you may have and ensure your experience with Floral Kashmir is nothing short of exceptional.

Thank you for choosing Floral Kashmir for your plant needs. We appreciate your understanding of our return policy and look forward to serving you with top-quality plants and excellent customer service.

Floral Kashmir

Website: floralkashmir.in
Email: support@floralkashmir.in

We may update our Return Policy periodically. We recommend reviewing this page regularly for any changes. Any updates will be posted on this page and are effective immediately upon posting.